Frequently Asked Questions
Find answers to common questions about our coffee gear and accessories.
How do I clean my TIMEMORE coffee grinder?
Use the provided brush to remove grounds from the burrs. Do not use water on the internal steel burrs; for a deep clean, use specialized grinder cleaning tablets.
What is the difference between the C2 and C3 models?
The C3 features the upgraded S2C (Spike to Cut) burr set, which provides higher grind consistency and efficiency compared to the standard C2 burrs.
Can I use the grinders for espresso?
While our manual grinders are optimized for pour-over and French press, models like the Chestnut X and C3 ESP are specifically designed to handle the fine adjustments required for espresso.
Are replacement parts available?
Yes, we offer replacement burrs, glass carafes, and adjustment knobs to ensure your equipment lasts for years.
Is the Black Mirror scale waterproof?
The scale is water-resistant against splashes and spills during the brewing process, but it should not be submerged in water.
Do the kettles work on induction hobs?
Our Fish Pure and Fish Youth pour-over kettles are compatible with most induction, electric, and gas stovetops.